City of South San Francisco header
File #: 24-211    Name:
Type: Staff Report Status: Agenda Ready - Administrative Business
File created: 2/15/2024 In control: City Council
On agenda: 3/13/2024 Final action: 3/13/2024
Title: Presentation on the South San Francisco Promotores Program. (Katie Donner, Management Analyst I)
Attachments: 1. Promotores Presentation 03-05-2024, 2. SB 343 Item No 4 - Promotores Presentation
Title
Presentation on the South San Francisco Promotores Program. (Katie Donner, Management Analyst I)

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RECOMMENDATION
Recommendation
Staff recommends that the City Council receive a presentation regarding the South San Francisco Promotores Program.

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BACKGROUND
The South San Francisco Promotores program was established in February 2022. The program is an initiative of the Racial and Social Equity Commission's Action Plan. The intention of the program is to expand social service, safety net, and health and mental health care linkages and navigation support for people of color and other historically disenfranchised community members to build trust between community members and the city.

Promotores, or Community Health Workers, are members of the community who are involved in championing health and social services in their own communities. They bridge communities to tangible services, provide support and peer education, and are fully vested in improving the overall health and well-being of their community. Promotores' work is often described as servicio de coraz?n - service from the heart.

The Promotores Program has been designed to fit the needs of the South San Francisco community by providing:

* Culturally and linguistically competent system navigation and health education
* Strengthened communication between communities and health and human service agencies
* Outreach and community mobilization
* Capacity building among residents and health and human services
* Cultural mediation
* Health promotion
* Informal counseling
* Public health guidance
* Community-based advocacy
* Participation in research and evaluation

DISCUSSION
The Promotores are now kicking off their third year of work in South San Francisco. Since the inception of the Promotores program, the Promotores have worked with 319 clients, an average of 13 clients per month. This number may sound low, but accounts for a gradual ramp-up period in the first ...

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