Title
Report regarding a resolution awarding a shuttle operations services agreement to ACE Mobility Solutions in an amount not to exceed $350,000 for South San Francisco Community Shuttle Operations. (Marissa Garren, Management Analyst I)
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RECOMMENDATION
Recommendation
It is recommended that the City Council adopt a resolution awarding a shuttle operations services agreement to ACE Mobility Solutions in an amount not to exceed $350,000 for South San Francisco Community Shuttle Operations Services.
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BACKGROUND/DISCUSSION
The South City Shuttle began in 2014 making 15 trips to 7 stop locations Monday through Friday, with one clockwise shuttle route traveling through Hillside Boulevard, the downtown area, and Rotary Plaza. Ridership in the first year of operation was approximately 10,000 passengers. Since its 2014 inception, the shuttle has since expanded the routes and operations. Currently, the South City Shuttle provides 15 clockwise trips from 7:15 a.m. to 7 p.m. and 12 counterclockwise trips from 8:10 a.m. to 6 p.m., Monday through Friday, excluding holidays. Beginning and ending locations for both shuttle routes are at the South San Francisco BART station. The shuttles travel through South San Francisco, with stops in the downtown area, at senior centers, Orange Memorial Park, city recreation buildings, city libraries, the Rotary Plaza, Kaiser Hospital, and transit connections at some SamTrans stops. The shuttle has proven to be a lifeline to over 60,000 South San Francisco passengers per year providing free transportation to work, school, medical appointments, and much more.
Shuttle Operations Request for Proposals and Scoring
Parking Company of America has been the City's shuttle operator since 2014 and their contract is effective through December 31, 2022. Staff issued a Request for Proposals (RFP) on the OpenGov website on September 1, 2022, and proposals were due on October 21, 2022. In addition to the online posting, staff notified loc...
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