Title
Report regarding a resolution to authorize a professional services agreement with EIDIM Group, Inc., for the installation and commissioning of a new LED video wall at the Emergency Operations Center in the amount not to exceed $227,830; authorize the expenditure of Public, Educational, and Government funds for the purchase including a 10% contingency of $22,783 for a total of $250,613; and authorize the City Manager to execute the agreement (Tony Barrera, Information Technology Director).
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RECOMMENDATION
Recommendation
It is recommended that City Council adopt a resolution to authorize a professional services agreement with EIDIM Group, Inc., for the installation and commissioning of a new LED video wall at the Emergency Operations Center in the amount not to exceed $227,830; authorize the expenditure of Public, Educational, and Government funds for the purchase including a 10% contingency of $22,783 for a total of $250,613; and authorize the City Manager to execute the agreement.
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BACKGROUND/DISCUSSION
The Emergency Operations Center (EOC) video wall system was originally installed in 2018. The current configuration includes eight 55" LCD displays and an AV processor that manages 12 input sources, projecting content to both the video wall and external displays. Since its installation, the system has supported a range of critical functions, including COVID-19 operations, emergency response in support of large fire incidents and severe storm periods, city meetings and trainings, and county wide training exercises. The EOC also functions as the Fire Department's primary training facility and is utilized daily.
However, over the past four years, the system has experienced a failure rate of approximately 80%. The Information Technology Department has been repeatedly dispatched to address issues ranging from simple equipment resets to complex reconfigurations of layout and operating system settings. Despite engaging three different audiovisual...
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